MOST FREQUENT SIX QUESTIONS

  • How to start custom service

    For most items, we offer based on default parameters, and it’s easy to take for reference, especially for some people who don’t have an idea with such products. So you only need to change some parameters to start custom service. Also, you can provide size, quantity, printing service requirement, and other requirements to get a quote. And we accept a small amount to start, and some may begin with 100units only.

  • How to pay

    We accept many payments methods. For example, Bank Transfer, Credit Card, Paypal, Payoneer, Western Union, Moneygram, L/C. For Amount below 1000$, it will be 100% in advance, and for other amounts, we accept 30% in advance, then balance before shipment or against B/L copy.

  • How long do you guarantee product

    It always depends on what kind of products you bought from us, it’s generally 6-12 months. When you find any defects after your package is delivered, we can refund that part or re-make them free of charge if you can approve that it’s not caused by crude operation by shipment.

  • How can you control quality

    We have QC worker who follows up to make sure it best. After we finish production, the most important thing to do is a quality inspection. Generally, our clients, of course, can hire a 3rd party inspection company to do an inspection and pay $300 each time. But before that, we will do interior inspection ourselves, once the problem is found, we will remove them and replenish with good ones.

  • How fast you can finish and ship

    For most items, we can finish them in 7-10days, we also accept speed-up production with extra charges, like 3-5days. But it also depends on quantity and category, and for some items with a large number, the production time will be 10-30days. And for shipment, we will provide different shipment time options.

  • How many types of artwork file are ok for printing service

    We prefer vector file, but also accept a high-quality image which should be better, not lower than 300DPI. And PDF, JPG, PNG, CDR, AI, EPS, and PSD are all available but make sure they are non-editable so any fonts wouldn’t miss after we receive it.

Trying to know more about print & packaging & gifts?

Our lives are inseparable from printing service and packaging, and the packaging products that are everywhere are continually changing with the development of the times.

We are always committed to helping trading partners around the world to dig out better printing service, packaging, and promotional gifts, and based on a reasonable price.

Efficient Service

We will reply to most inquiries in 6-12hours, and few will be in one hour, it depends on the period in one day. You will get professional solutions and the best price from our factory.

Small Business Friendly

We dedicate to help small business to start custom service work at 100pcs small quantity for most items. Fast delivery and guaranteed quality always result from our strict Quality Control process.

Ecommerce Solution

We have helped thousands of Amazon, eBay, Shopify sellers grow times of their business. We offer a complete solution including printing, packaging, gifts and shipping service to Amazon, and more.

Our Clients Succeed.

Working with a reliable packaging manufacturer is always the key to everyone who wants to win in trading business.
& Take a look at what our clients have to say for our printing service.

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I’ve been importing from China for six years, and I prefer packaging manufacturer, Zigpac, to handle all my packaging solution and printing service, it’s fantastic to work with Zigpac in past five years,  they help me save so much time and energy.

Allison Engel
Allison Engel CEO - Publishing Network

Packaging manufacturer, Zigpac, its work, dedication, and enthusiasm helped our company grow to a new level in 2018. They’re very familiar with an almost full field of gift packaging and printing service; whenever I ask them to finish a new concept, they always not let us down, they know how to solve my issue. Besides, I like the quality of their products and their positive customer service.

Tung Phan
Tung Phan CEO - Line Technology Solutions