Payment Questions

At Zigpac, we aim to make your payment process as simple and secure as possible. Below, you'll find all the details about the different payment methods we accept, and the policies surrounding payment for orders placed on our website.

• Accepted Payment Methods
• Order Confirmation
• Payment Security
• Payment Errors
• Currency

Accepted Payment Methods

We accept a variety of secure payment methods for your convenience, many of which are powered by Stripe for a seamless and secure checkout experience:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• Digital Wallets (PayPal, Google Pay, Apple Pay)
• Cryptocurrencies (BTC, USDT, ETH)
• Bank Transfers (recommended for large orders)
• MoneyGram
• Localized Payment Options:
  • iDEAL (Netherlands)
  • giropay (Germany)
  • PayNow (Malaysia)
• ‘Buy Now, Pay Later’ (BNPL) options (available in select regions):
  • Klarna: Available in Europe (e.g., Sweden, Germany, UK), the US, and Australia. A soft credit check is typically required.
  • Afterpay: Available in Australia, the US, Canada, and New Zealand. Users link a card and pay in installments.
  • Affirm: Available in the US and Canada. Eligibility depends on a credit check.

  BNPL availability varies by location and eligibility, including age, credit history, and sometimes income verification.

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Order Confirmation

Once you place an order and complete the payment, you will receive an order confirmation email. This will include an order number, a summary of your items, and the total amount charged. If you don't receive this email, please check your spam folder or contact us to confirm your order was processed.

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Payment Security

Your payment information is handled with the utmost security. We use SSL encryption and PCI-DSS compliant payment gateways to protect your sensitive data. We do not store your credit card details, and all transactions are processed securely.

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Payment Errors

If you encounter any issues during the payment process, such as a declined payment or error message, please double-check your payment details and try again. If the issue persists, you can contact our customer service team for assistance. Ensure that your card is valid and there are no restrictions on your payment method.

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Currency

All prices are displayed in USD by default. If you are shopping from a different country, you can see an estimate of the total cost in your local currency during checkout. Please note that the final charge will be in USD, and your bank or payment provider will handle the currency conversion.

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