Shipping & Delivery

Order Processing

For items in stock, it typically takes 1 - 3 natural days for orders to process and leaves our warehouse. And for customized order, the delivery time depends on product type and quantity, normally 7-10days. Orders are processed in the order in which they are received. We offer a number of shipping options which can be selected at checkout. Shipping costs may vary depending on weight, postal code, and the shipping method. Remote locations may require additional time for delivery.

Free Shipping

For some ready to ship, please allow 8-10 natural days for delivery. Your international shipping options will appear on the Shipping Method page of checkout, based on your location. Customs & import fees may apply to some international orders. These fees fluctuate by country and order value, and we have no influence or control over these types of fees. The customer is responsible for all customs fees. By law, we cannot lower the invoice value or send the order as a gift. But for most items the import tax will be free to most countries if the value is not that much.

Fast Shipping

For some items in stock, the fast shipping rates will increase by US$20, and rates will be shown during the checkout process on the Shipping Method screen, prior to payment. Please allow 1 - 3 natural days for processing and 4– 7 natural days, depending on delivery location. Delivery times are based on orders placed between Monday – Friday. All orders received after 2 PM PST will begin processing the next business day.


We proudly ship to over 30 countries!

Order Tracking

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on, visit the My Account area. You will need to sign in to access your account information. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.